Testimonials

Serengeti in pullman Washington is a great company to work with, they work hard to supply rural areas with quality caregivers. They stay on top of training and credentials, the staff is very friendly and provides excellent customer service.

Serengeti Care has welcomed me with opened arms and has worked side by side with my needs to make sure everyone’s quality of life improves. Serengeti provides care and so much more!

The leads care about theire clients and caregivers in equal measure. Communication is occasionally an issue but they follow up as soon as possible.

Very kind, courteous and professional. Quick to respond to any questions. They're lovely to work with.
Respectfully,
Joanna Shipley

The leads care about theire clients and caregivers in equal measure. Communication is occasionally an issue but they follow up as soon as possible.

Super helpful team with the drive to constantly go above and beyond! With out a doubt the best care company I have encountered in the last 15 years!

I was recently injured in a fall and had to go to the hospital. I am partially paralyzed. This is all new to me and I needed help because I’m not independent anymore so I made the first call I found on the web which was Serengeti Care. I am quite pleased. I am receiving exceptional care which now allows me to work from home and be at ease. Now I feel safe. I was impressed with their knowledge of the rehabilitation services in the Tri-Cities and recommend them for their services whole-heartedly.

Mom found out she had cancer in the hospital. It was too far along to treat. She wanted to go home, and given that she wasn’t being treated the hospital wanted her to leave…but her assisted living facility wouldn’t let her return without care as she was no longer completely able to care for herself.

I was in a panic – I could help some, but I didn’t live nearby. I left messages (during the holidays!) at a dozen caregiving companies. Several didn’t get back to me. Most got back to me after a few days, and said they didn’t have openings. But Serengeti responded first, and said they could help. And they did…within 24 hours, they had 24/7 caregivers lined up.

We had to make a few adjustments along the way; they were very gracious and made it easy. The caregivers were fantastic – they really made a difference in Mom’s life. And mine!

We hired Serengeti to care for my dad who had advanced cancer and had just come out of the hospital after a fall, right during the middle of COVID lockdowns. We hoped to insure he had excellent care, while still remaining in my brother’s home, rather than in a facility where there was a chance we would not be permitted to see/visit with him. Serengeti went far beyond our expectations. John and Lucy were professional – on time and reliable each day; cajoling Dad into completing his physical therapy (even when he didn’t want to!); making sure he was clean and well-fed, even when his degenerating condition made these normally small tasks a large chore. Moreover, Mo Chatta was easily accessible – a very important issue since I live out of state and was often required to do administrative calls for my brother while he was at work. Mo always resolved our concerns quickly and efficiently. I would highly recommend Serengeti to anybody.

Thank you for taking care of my father. You all went above and beyond in ensuring he received the care he needed. Your caregivers were always on time and attentive to my father’s ever-changing needs and office managers were super responsive

Serengeti was outstanding! Josephine came and met with us to discuss potential home care on a Sunday. She was very informative. Nancy and Samuel were very personable, attentive, helpful caregivers. Serengeti gave our family much peace of mind.

Excellent and caring service from beginning to end. Placement was quick and very well matched to need. The caregiver worked with my mother in-law for over half a year (until her demise from cancer and dementia) and they became friends. The staff checked in appropriately to determine everything was being handled correctly. I would highly recommend giving Serengeti a chance prior to working with larger firms. The difficulty in this business is finding good caregivers. And the larger a company grows, the more they need to rely on anyone who walks in the door looking for work.