Frequently Asked Questions
General
Yes, Serengeti Care is licensed, insured, and bonded as an in-home care company in Washington, Oregon and Idaho.
Check the listing of LOCATIONS served on our website. If you don’t see your location, call our main office at (206)456-4533 to confirm.
Not just a job, a calling. Helping and serving others, especially elders and individuals with disabilities and other care needs, is our true calling. We are driven by a profound commitment to fostering independence and dignity at home.
We’re redefining healthcare: Serengeti Care’s leadership. led by Albert and Josephine, builds on their extensive healthcare expertise and hands-on caregiving experience. Their impressive credentials, including Albert’s doctoral and nursing background and Josephine’s specialization in quality improvement, along with their practical experience and commitment to education, foster a culture of compassion and excellence in meeting healthcare needs.
“We’re not just here to provide a service, we’re here to be an extension of your family, your trusted companions on this journey.”
Changing the World: Serengeti Care’s founders, Albert, and Josephine, are dedicated to making a positive impact beyond their primary business endeavors. Learn more about the commitment to improving lives on a global scale here.
Services
At Serengeti Home Care, we offer a wide range of compassionate and personalized in-home services. From assistance with activities of daily living, medication management or specialized healthcare needs, to running errands, taking you to appointments, providing 24 hour support and more, our goal is to ease the journey and provide peace of mind for you and your loved ones.
Not just for seniors, Visit Services on our website for details.
Choosing the right home care provider is important, and Serengeti Care will guide you through the process.
Our diverse team of dedicated caregivers holds various skills and certifications, ensuring we can offer you comprehensive, personalized care and support tailored to your unique situation We will develop a personalized care plan and match you with a team of caregivers who best fits your needs and preferences.
We’ll manage the logistics like schedules, home access, and documentation to ensure the smooth delivery of high-quality care when and where you need it.
We recognize that circumstances can change, and there may be occasions when you need to cancel care services. Should this occur, all you need to do is inform us by calling or emailing us. We understand that flexibility is important, and we strive to accommodate your changing needs to the best of our abilities.
Our commitment to excellence ensures the delivery of high-quality, compassionate in-home care that exceeds expectations.
Serengeti Care recognizes the profound impact and importance of holistic end-of-life care that addresses the physical, emotional, spiritual, and practical needs of you and your loved one.
We work closely with palliative and hospice care organizations, providing comprehensive and compassionate support and ensuring comfort, dignity, and peace of mind so you, your family, and your friends can make the most of this precious time together.
Caregivers
Scheduling
We recognize that circumstances can change, and there may be occasions when you need to cancel care services. Should this occur, all you need to do is inform us by calling or emailing us. We understand that flexibility is important, and we strive to accommodate your changing needs to the best of our abilities.
here is no minimum amount of time required to engage our team. Whether you need hourly care, someone to stop in a few times a week, overnight assistance, or 24/7 support, we will adapt our services to meet your needs.
Serengeti Care caregivers undergo extensive criminal background checks and thorough work history screenings before joining our team, ensuring the safety and well-being of our clients. We also perform drug screenings, driving record checks, in-person interviews, reference checks, and residency.
Once caregivers are onboard, they receive ongoing training and supervision to enhance their skills, stay updated on best practices, to provide high-quality care.
By investing in training and oversight, Serengeti
Care ensures that our caregivers are well-prepared, compassionate, and capable of meeting the diverse needs of individuals requiring care at home.
Serengeti Care takes great care in selecting and training the caregivers who provide essential services to individuals in need. Our caregivers are a diverse and dedicated team with varying certifications and backgrounds to ensure comprehensive care and support to our clients.
Insurance & Billing
Employment
Serengeti Care accepts various payment options including private pay (personal funds), long-term care insurance, Veterans benefits, Medicaid (for eligible clients), voucher and assistance programs.
Our Client Care Managers can guide clients through service and payment options. If you or someone you love needs care, schedule a call, and see if Serengeti is a good fit.
We work with a veteran program that provides health-related services for veterans who need nursing home care. The program is offered by the VA and aims to help veterans stay safe and independent in their own homes. .
This program is for Veterans who need skilled services, case management and help with activities of daily living. Examples include help with bathing, dressing, or fixing meals.
Our diverse team of dedicated caregivers holds various training and certifications, ensuring we can offer comprehensive, personalized care and support tailored to each individuals unique situation.
If you are passionate about delivering exceptional, high-quality, compassionate in-home care, we’ll provide training and support to ensure you have the skills and resources needed to deliver exemplary care,
Serengeti Care offers a range of salaries, from $49,920 to $110,684 per year.
Caregivers and in-home care providers earn between $20 and $25 per hour, depending on their role, experience and the acuity of the client’s care.
Contact us to explore current employment opportunities, requirements, and related compensation packages.
At our core, we recognize and celebrate the inherent value of our similarities and differences as individuals. We approach every situation and every person with profound respect, treating every individual as equals, regardless of the situation. We foster an inclusive environment where unique perspectives, experiences, and identities are not only acknowledged but truly valued.
Supplemental Staffing
Our dedicated professionals, carefully selected for their competency and professionalism, provide reliable and experienced care to hospitals, nursing facilities, assisted living, and adult family homes.
From temporary staffing for short-term vacancies or addressing seasonal surges in demand, Serengeti Care is committed to delivering quality staffing solutions.
Our supplemental staffing team includes:
- Registered Nurse – Nursing care and assessments
- Licensed Nurse for clinical tasks – Nursing care and assessments
- Nursing Assistant – daily execution of the plan of care
(Nursing assistant/ Caregiver/Nurse’s Aide/Homecare aid) - Housekeeping staff for basic housekeeping
- Dietary Aides including servers for support with dining activities
- Cooks, chefs, Sou Chefs for food preparation
- Facilities/maintenance staff for environmental services
We understand that making the decision to accept help can be emotionally challenging.
Our goal is to make navigating life easier and safer. We strive to enhance the well-being and quality of life for those we serve with personalized care solutions that foster independence, dignity, and a sense of security in the warmth and comfort of home.
Choosing the right home care provider is important, and Serengeti Care will guide you and your loved one through the process.
We will work with you to select caregivers based on their unique needs, shared interests, and goals, fostering an enhanced care experience.
Whether the need is for hourly care, someone to stop in a few times a week, overnight assistance, or 24/7 support, our services adapt to those unique needs. Our compassionate, personalized care is tailored to their preferences and routines, delivered by skilled caregivers when and where it is needed.
Just call (206)456-4533 and schedule a consultation to learn more.