Serengeti Care
Gift of Care
Provide care for those you love even when you can’t be there. Caregivers can provide companionship; help run errands and assist with personal care and household chores. This initiative allows you to purchase Reserved Caregiving Time for someone in your life who may need assistance or companionship.
By purchasing in a Gift of Care, you’re not just offering a service—you’re expressing love and concern in a meaningful way. It’s a heartfelt way to foster connections and demonstrate Compassion in Action.
Who Can Benefit from the Gift of Care Certificate?
The Serengeti Care Gift of Care Certificate is designed to provide essential support in various life situations. Ideal candidates include:
- Respite caregivers – Those who need a break while ensuring their loved ones receive professional and compassionate care.
- New parents – Families who could use extra help adjusting to life after a baby’s arrival.
- Post-surgery or hospital recovery patients – Individuals needing assistance with daily activities while they heal.
- Short-term illness support – Those who require companionship, help with errands, or transportation to medical appointments.
By gifting care, you provide invaluable assistance, enhancing well-being and ensuring your loved ones receive compassionate support during life’s most challenging moments.
What’s Not Included?
The Gift of Care Certificate is designed for general assistance and companionship but does not include:
- Nursing care or medication management.
- Refunds. However, certificates are transferable to another person.
- Extensions beyond 90 days. The certificate must be used within 90 days, whether it has been transferred or not.
- Multi-household usage. Each certificate is valid for use in a single household but can cover multiple assignments within that household.
How It Works
Purchasing a Gift of Care Certificate is simple:
- Fill Out Your Details – Provide your name, email, and billing information.
- Recipient Information – Let us know who will be receiving the care, along with any special instructions.
- Select Your Payment Method – Choose from secure credit card payment via Stripe or PayPal.
- Agree to the Terms – Acknowledge key terms (non-refundable, single household use, 90-day validity).
- Complete Your Purchase – Once processed, you’ll receive a confirmation email with details.
Flexible & Secure Payment Options
We accept all major credit cards through Stripe and offer direct payment via PayPal for your convenience. Your transaction is encrypted and secure.
💳 Credit/Debit Card (via Stripe) | 🅿️ PayPal (Instant Checkout)
Secure Your Purchase Today
What Happens Next?
🎟️ Instant Confirmation – You’ll receive a receipt and confirmation email immediately.
📅 Personalized Scheduling – Our Client Care Manager will reach out to discuss the recipient’s needs.
🤝 Compassionate Care Begins – We’ll coordinate the best schedule and support for your loved one.
Contact Us
Email: care@serengeticare.com
Phone: (425) 272-9272
The Gift of Care Certificate is a beautiful way to show your love and support—because true care has no limits.
Gift of Care FAQ
What is the Gift of Care program?
Each Gift of Care is structured in 4-hour blocks. For every 4-hour block purchased, your loved one will receive 4 hours of in-home care from our dedicated caregivers. This structure ensures meaningful, uninterrupted support while allowing recipients to receive the full benefit of each visit.
How do the blocks of time work?
Each Gift of Care is structured in 4-hour blocks. For every 4-hour block purchased, your loved one will receive 4 hours of in-home care from our dedicated caregivers. This structure ensures meaningful, uninterrupted support while allowing recipients to receive the full benefit of each visit.
Can I use more than 4 hours in a day?
Yes! Recipients can use up to 24 hours of care per day, depending on their needs and caregiver availability. This allows for more continuous support and a greater impact on their well-being.
Is there a minimum amount of care I must purchase?
Yes, the minimum purchase is 8 hours of care. This requirement ensures that caregivers receive fair and sustainable work, while also providing recipients with more effective care. Shorter shifts can be challenging to schedule and may not allow enough time to build rapport and meet the recipient’s needs.
How long is the gift certificate valid?
Gift certificates must be used within 90 days from the date of purchase.
Can I transfer my Gift of Care certificate to someone else?
No, Gift of Care certificates are created specifically for the intended recipient and cannot be transferred to another person.
Where are services available?
Gift of Care services are available in Washington, Idaho, Oregon, and Montana within areas where Serengeti Care operates. Please ensure that the recipient lives within our service area before purchasing.
What services are included?
- Companionship and social engagement
- Help with daily tasks and light assistance
- Meal preparation and light housekeeping
- Emotional support for recipients who may feel isolated
How do I schedule a caregiver visit?
- A Client Care Manager will reach out within 48 business hours of purchase to schedule care.
- Services must be scheduled in advance and are subject to caregiver availability.
- We do our best to accommodate preferred service times, but availability may vary.
What is the refund policy?
Gift certificates are non-refundable, except in the following situations:
- Recipient declines services
- We are unable to match a caregiver to the recipient’s needs
- The recipient lives outside our service area
- A major medical or emergency situation prevents service
- Unforeseen circumstances, such as natural disasters or severe weather
- We are unable to schedule a caregiver within a reasonable timeframe
- Safety concerns prevent us from providing care in the recipient’s home
How to Request a Refund:
- Submit a written request to care@serengeticare.com within the 90-day validity period.
- Approved refunds will be processed within 30 days.
- If a refund is not issued, the gift certificate will expire at the end of the 90-day period.
What if I need to cancel a scheduled caregiver visit?
- If the recipient cancels with less than 24 hours’ notice, the scheduled time may be forfeited.
- If Serengeti Care needs to cancel, we will offer an alternative appointment.
How are caregivers matched with recipients?
We take the time to understand the recipient’s needs and preferences. Our team carefully matches caregivers based on compatibility and comfort level.
What are the responsibilities of recipients and caregivers?
Recipients & Their Households:
- Maintain a safe and respectful environment for the caregiver.
- Requests must remain within the scope of non-medical services.
Caregivers:
- Provide kind, compassionate, and professional care while following our guidelines.
How many hours should I purchase?
Suggested Hours for the Gift of Care:
New Parents
Bringing home a newborn can be overwhelming, and extra support can help ease the transition.
First 6-8 Weeks:
- Many families benefit from 8 hours of support per day, focusing on household tasks, meal prep, and light childcare.
- Recommended: 24 to 40 per week. Care beyond four weeks might need regular programing
Ongoing Support (Up to 6 Months):
- Some parents may need occasional help with baby care, errands, and household tasks.
- Suggested:16 hours per week (48 hours per month).
Post-Surgery Recovery
Support after surgery can help with mobility, meal prep, and daily tasks.
First Week (Most Critical):
- Patients often need assistance with daily activities and rest.
- Recommended: 4 hours per day for the first 7 days (28 hours total).
Weeks 2-4:
- Gradual improvement may reduce care needs, but light help is still useful.
- Suggested: 16-20 hours per week (48-60 hours total over three weeks).
Weeks 5-6 (If Needed):
- Occasional support for food prep and light housekeeping.
- Suggested: 12 hours per week (24-36 hours total).
Individuals with Chronic Conditions or Disabilities
For those needing long-term assistance, a steady routine can be beneficial.
Ongoing Support:
- Light assistance with daily activities, meal prep, errands, and companionship.
- Suggested: 12-16 hours per week (48-64 hours per month).
Need Assistance?
For any questions or concerns, please contact:
📞 425.222.3333
📍 serengeticare.com/giftofcare