Excellent and caring service from beginning to end. Placement was quick and very well matched to need. The caregiver worked with my mother in-law for over half a year (until her demise from cancer and dementia) and they became friends. The staff checked in appropriately to determine everything was being handled correctly. I would highly recommend giving Serengeti a chance prior to working with larger firms. The difficulty in this business is finding good caregivers. And the larger a company grows, the more they need to rely on anyone who walks in the door looking for work.