Testimonials

The staff at Serengeti have always been helpful and easy to work with as we work through the challenges of an aging parent. Communication and response times are excellent.

I have been 100% satisfied with the management and care at Serengeti. We have used several other agencies, and Serengeti has been the most professional, reliable and personable of all. I feel that they truly care about my daughter and tend to her as they would their own family member. I highly recommend Serengeti Care.

Samantha with Serengeti Care came to our rescue when we needed to find in-home care for our Mother. She came to our Parent's apartment helping to arrange the caregiving she needed. The caregivers Serengeti provided (Ryan and Lillian) were outstanding, the attention to detail and the compassion and attentiveness to my Mother's needs were beyond amazing. Samantha's help and follow-up throughout my Mother"s and her attention to any concerns and changes we had/needed for my Mother were outstanding and a blessing. Thank you, Samantha and Serengeti Care for being there for us and our Mother.

We have had a caregiver for my husband, Thomas for many months now with Serengeti. Her name is Barbara Wren and she is beyond superb! However, I want to mention Kirsten Johnson who has been around from the beginning of our experience with Serengeti. She has taken care of business at the Spokane office when it was under a lot of turmoil. Things were in a mess, but she did the work of three people and got things straightened out only to have someone come in who doesn't appear to know what they are doing and doesn't seem to have the same work ethic. Kirsten has always been available when needed 24/7. She has been in our home and we found her to be a very professional person who really cares about her people-caregivers and clients. We want to applaud Serengeti for having the quality people of Kirsten Johnson and Barbara Wren. I hope they are suitably rewarded for the outstanding job they do. We couldn't ask for better people in this business and you should be very proud of them!!!

What an amazing company! The service they provide goes above and beyond my expectations. Maria leads her extraordinary team of caregivers with honesty, trust, integrity and selflessness. Her caregivers follow her example and deliver the care consistently to my 96 year old father. I appreciate the dependability, compassion and genuine support I have received.

Maria, one of your caretakers, is absolutely an angel. She is so good with my dad and he loves her. He is always asking "Is Maria coming over today." We are very lucky to get good caretakers to help care for my dad but Maria is by far the best. Thanks so much.

Maria, the case manager in Kennewick, is the most caring and supportive person I’ve ever known. She is professional but so kind and gentle that she makes a person feel they are the most important thing in her day. Her communication skills are excellent. She follows through on everything she says she will do in a very timely manner. She even came to help me herself when I needed help outside my regularly scheduled care hours. She was easy to reach and was always responsive to my questions. She is amazingly positive and glows with love for her job and the people she serves. She genuinely cares about each and every client. Her dedication to service and commitment to (and involvement in) our community is something rarely seen and is truly unique. I don’t think you can find a manager who would provide better coordination and problem resolution than Maria.

We recently had the pleasure of working with Serengeti Care in Renton when we needed all night care for my mother in an assisted living facility. A lovely young woman from Serengeti helped us three nights in a row. Even though my mother had descended into delirium and was agitated and somewhat hostile and demanding throughout the night, the CNA was professional, caring and helpful. She gave the family some much needed time away with our minds at ease that mom was in very good hands. Thank you to Serengeti for their professionalism, rapid response and caring help. We were so pleased with their service.

My daughter, Isabel had suffered a severe stroke last year that left her very disabled in many ways. Her physical skills are very compromised forsing her to be in a wheelchair most of the time.
At first it was Ms Erica, Owner of Serengeti Health Care company and now it is Ms. Heather Hill at their new office in Sandpoint who is supporting the team. The assistance that my daughter is receiving from all of their employees, Ms. Michelle, is excelent, acording to my daughter's coments. I am far away and am VERY pleased with the service and the help my daughter is receiving from the team. I can highly recomend this group of Ladies to anyone who is in need of some very reliable home and heath care for a loved one.
Thank you all at Serengeti for being there when I needed you most as well as for the continuing help and service until my daughter gets better.
My best to all.

This is an Amazing Company and wonderful management!

My mom was in need of an immediate companionship for a brief period of time while I sorted out her new living situation. With only a few hours notice Serengeti came through and was able to provide proper companionship round the clock for her. One dear lady, Zoe, went above and beyond to meet both my mom's needs and so many other bits that were way beyond the call of duty. She will forever remain an angel to me.

I would not hesitate to recommend Serengeti for anyone needing such care.