I was recently injured in a fall and had to go to the hospital. I am partially paralyzed. This is all new to me and I needed help because I’m not independent anymore so I made the first call I found on the web which was Serengeti Care. I am quite pleased. I am receiving exceptional care which now allows me to work from home and be at ease. Now I feel safe. I was impressed with their knowledge of the rehabilitation services in the Tri-Cities and recommend them for their services whole-heartedly.February 25, 2022
Mom found out she had cancer in the hospital. It was too far along to treat. She wanted to go home, and given that she wasn’t being treated the hospital wanted her to leave…but her assisted living facility wouldn’t let her return without care as she was no longer completely able to care for herself.
I was in a panic – I could help some, but I didn’t live nearby. I left messages (during the holidays!) at a dozen caregiving companies. Several didn’t get back to me. Most got back to me after a few days, and said they didn’t have openings. But Serengeti responded first, and said they could help. And they did…within 24 hours, they had 24/7 caregivers lined up.
We had to make a few adjustments along the way; they were very gracious and made it easy. The caregivers were fantastic – they really made a difference in Mom’s life. And mine!February 2, 2022
We hired Serengeti to care for my dad who had advanced cancer and had just come out of the hospital after a fall, right during the middle of COVID lockdowns. We hoped to insure he had excellent care, while still remaining in my brother’s home, rather than in a facility where there was a chance we would not be permitted to see/visit with him. Serengeti went far beyond our expectations. John and Lucy were professional – on time and reliable each day; cajoling Dad into completing his physical therapy (even when he didn’t want to!); making sure he was clean and well-fed, even when his degenerating condition made these normally small tasks a large chore. Moreover, Mo Chatta was easily accessible – a very important issue since I live out of state and was often required to do administrative calls for my brother while he was at work. Mo always resolved our concerns quickly and efficiently. I would highly recommend Serengeti to anybody.December 14, 2021
Serengeti was outstanding! Josephine came and met with us to discuss potential home care on a Sunday. She was very informative. Nancy and Samuel were very personable, attentive, helpful caregivers. Serengeti gave our family much peace of mind.January 22, 2021
Thank you for taking care of my father. You all went above and beyond in ensuring he received the care he needed. Your caregivers were always on time and attentive to my father’s ever-changing needs and office managers were super responsiveMay 23, 2018
Excellent and caring service from beginning to end. Placement was quick and very well matched to need. The caregiver worked with my mother in-law for over half a year (until her demise from cancer and dementia) and they became friends. The staff checked in appropriately to determine everything was being handled correctly. I would highly recommend giving Serengeti a chance prior to working with larger firms. The difficulty in this business is finding good caregivers. And the larger a company grows, the more they need to rely on anyone who walks in the door looking for work.March 24, 2018
I cannot say enough about the staff at Serengeti Home Care. We had an emergent need for care for my elderly mother over the New Year holiday and they were able to come the day we called. They provided patient and a high level of care for my mother at a very stressful time. Their professionalism was above and beyond, especially when my mother was difficult to care for much of the time. We had used another agency the year prior, and Serengeti is the only one I would recommend. Thank you so much!
Excellent service and care.Dennis and James took excellent care of my father. James took extra time out of his day to reach out to me personally, to see how I was doing after my dad passed. I highly recommend them.
Excellent and caring service from beginning to end. Placement was quick and very well matched to need. The caregiver worked with my mother in-law for over half a year (until her demise from cancer and dementia) and they became friends. The staff checked in appropriately to determine everything was being handled correctly. I would highly recommend giving Serengeti a chance prior to working with larger firms. The difficulty in this business is finding good caregivers. And the larger a company grows, the more they need to rely on anyone who walks in the door looking for work.
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